All SCB Solutions' smart card readers have
been fully tested and are 100% compatible with the CAC/PIV cards.
How do I install my new smart card reader?
It is very simple, just follow the following
Plug the reader to your computer.
Follow the Windows wizard.
You are done. The driver is automatically
installed. With USB readers, a "green light" on the reader
confirms that the driver is installed and running.
Note that the driver will not display any smart card icon in
the system tray. This is a feature of the "CAC/PIV card
middleware"; see section below.
Please; note that in some rare cases your
operating system may not recognize the reader. If that
happens you may need to download the driver from our website at:
How do I use my CAC/PIV card?
Your CAC/PIV card has been specifically designed
to identify and authenticate you. To use this card on your
PC you will need to get from your computer support department a
specific piece of software called the "CAC/PIV card middleware." This software enables
personnel and contractors to use their card for a variety of
applications right from their PC. This software interfaces with
the PKI credentials and other login credentials residing on the
card, and acts as a conduit between the card's
cryptographic functionality and the networked applications.
Concerning CAC cards, only the local command can make the decision to provide CAC/PIV Middleware to individuals for use on home (non-governmental) computers. If the local command approves the use of the CAC Middleware on home computers, it is then the installation DOIM's responsibility to provide the software. Each Army installation has been
provided a specific number of middleware licenses. For
information pertaining to your installation's licenses contact your local Director of Information Management
(DOIM) or IT support.
I don't have a PIV/CAC card middleware license:
If your organization did not already get a license for you, you can acquire one license at:
If I still need help:
If you have any other question or setup
problems with your reader(s) please send us an email at SCB Solutions.
Inside support and advice from a fine military fellow:
Michael J. Danberry "Chief Geek" at