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Information for Common Access Card (CAC) Card Holders

All SCB Solutions' smart card readers have been fully tested and are 100% compatible with the CAC/PIV cards.

How do I install my new smart card reader?

It is very simple, just follow the following steps:

  1. Plug the reader to your computer.

  2. Follow the Windows wizard.

  3. You are done. The driver is automatically installed. With USB readers, a "green light" on the reader confirms that the driver is installed and running.  Note that the driver will not display any smart card icon in the system tray. This is a feature of the "CAC/PIV card middleware"; see section below.

Please; note that in some rare cases your operating system may not recognize the reader.  If that happens you may need to download the driver from our website at: https://www.scbsolutions.com/support

How do I use my CAC/PIV card?

Your CAC/PIV card has been specifically designed to identify and authenticate you.  To use this card on your PC you will need to get from your computer support department a specific piece of software called the "CAC/PIV card middleware."  This software enables government personnel and contractors to use their card for a variety of applications right from their PC.  This software interfaces with the PKI credentials and other login credentials residing on the card, and acts as a conduit between the card's cryptographic functionality and the networked applications. 

Concerning CAC cards, only the local command can make the decision to provide CAC/PIV Middleware to individuals for use on home (non-governmental) computers.  If the local command approves the use of the CAC Middleware on home computers, it is then the installation DOIM's responsibility to provide the software.  Each Army installation has been provided a specific number of middleware licenses.  For information pertaining to your installation's licenses contact your local Director of Information Management (DOIM) or IT support.

I don't have a PIV/CAC card middleware license:

If your organization did not already get a license for you, you can acquire one license at: https://www.scbsolutions.com/CAC

If I still need help:

If you have any other question or setup problems with your reader(s) please send us an email at SCB Solutions.

Inside support and advice from a fine military fellow:

Michael J. Danberry "Chief Geek" at http://MilitaryCAC.com

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Last modified on Friday 13 January, 2017
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