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Information for Common Access Card (CAC) Card Holders

All SCB Solutions' smart card readers have been fully tested and are 100% compatible with the CAC card.

How do I install my new smart card reader?

It is very simple, just follow the following steps:

  1. Plug the reader to your computer.

  2. Follow the Windows wizard.

  3. You are done. The driver is automatically installed. With USB readers, a "green light" on the reader confirms that the driver is installed and running.  Note that the driver will not display any smart card icon in the system tray. This is a feature of the "CAC card middleware"; see section below.

Please; note that in some rare cases your operating system may not recognize the reader.  If that happens you may need to download the driver from our website at: http://www.scbsolutions.com/support

How do I use my CAC card?

Your CAC card has been specifically designed to identify and authenticate you.  To use this card on your PC you will need to get from your computer support department a specific piece of software called the "CAC card middleware."  This software enables DoD personnel and contractors to use their Common Access Card for a variety of applications right from their PC.  This software interfaces with the PKI credentials and other login credentials residing on the Common Access Card, and acts as a conduit between the card's cryptographic functionality and the networked applications. 

Only the local command can make the decision to provide CAC Middleware to individuals for use on home (non-governmental) computers.  If the local command approves the use of the CAC Middleware on home computers, it is then the installation DOIM's responsibility to provide the software.  Each Army installation has been provided a specific number of middleware licenses.  For information pertaining to your installation's licenses contact your local Director of Information Management (DOIM) or IT support.

I don't have a CAC card middleware license:

If your organization did not already get a license for you, you can acquire one license of CAC card middleware called ActivClient and the install CD at: http://www.scbsolutions.com/AC

If I still need help:

If you have any other question or setup problems with your reader(s) please contact us at 866-841-7415 or support@scbsolutions.com

Inside support and advices from a fine military fellow:

Michael J. Danberry "Chief Geek" at http://MilitaryCAC.com

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